View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0000017||Main CAcert Website||my account||public||2005-09-06 19:21||2013-01-13 13:44|
|Status||closed||Resolution||no change required|
|Fixed in Version||2006|
|Summary||0000017: 0000025 Tverify fails when ID picture size is too big|
|Description||A user's reported having trouble while inserting an image in the Tverify system.|
The image seemed too big to be downloaded by the server.
He scaled down the image (image/png) and then was able to complete the Tverify form to get the 150 points.
Sujet: Re: [CAcert-Support] tverify.cacert.org broken?
Date: Sun, 26 Jun 2005 19:36:53 +0200
On Sun, Jun 26, 2005 at 07:13:17PM +0200, Guillaume ROMAGNY (thawte cert) wrote:
>> Guillaume ROMAGNY (thawte cert) a écrit :
>>> > Hi Robert,
>>>> >> Your request would not gain you any more points and will not be taken any further.You have 120 points already and you would have been issued up to 90 points.
>> I do not know if there is a limit in the size of the pictures you can send !
This was the right suggestion. When scaling down the image it worked.
Maybe there should be an explicit message that there was a problem with the uploaded image. Just silent downgrading of the points is not a very good idea from my point of view because it confuses the users.
Robert Schiele wrote:
>> Your request would not gain you any more points and will not be taken any further.You have 120 points already and you would have been issued up to 90 points.
Looking at the source code:
The message is shown if you have more than $max points, already
$max = 90 points means, that $nofile != 0
$nofile is set to 1 if :
content type isn't image/png, image/jpg, image/jpeg, image/gif
$photoid['error'] != 0
So there is something wrong with you image, I think.
(unofficial answer and I cannot check if your file actually arrived, but maybe you try again with a smaller picture)
linked to Thawte Notary
Set status to Open, 2005-06-26
|Tags||No tags attached.|
|2005-09-06 19:21||homer||New Issue|
|2006-08-15 03:24||duane||Status||new => needs work|
|2006-08-15 03:24||duane||Assigned To||=> homer|
|2006-08-15 03:25||duane||Status||needs work => solved?|
|2006-08-15 03:25||duane||Fixed in Version||=> production|
|2006-08-15 03:25||duane||Resolution||open => no change required|
|2006-08-15 03:25||duane||Note Added: 0000484|
|2007-10-24 06:11||evaldo||Status||solved? => closed|
|2013-01-13 13:44||Werner Dworak||Assigned To||homer =>|
|2013-01-13 13:44||Werner Dworak||Fixed in Version||=> 2006|