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IDProjectCategoryView StatusLast Update
0001247Main CAcert Websitemy accountpublic2014-04-17 09:43
ReporterINOPIAE Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
Status newResolutionopen 
Product Version2014 Q1 
Target Version2014 Q1 
Summary0001247: Problem with the contact form
Descriptiontaken from ticket [s20140210.170]
Additionally, when using the Contact Us support form submission, I am
redirected to another page with the text "This seems like you have
cookies or Javascript disabled, cannot continue." at the url
http://www.cacert.org/index.php.

I can confirm that I have indeed enabled both javascript and cookies for
this domain, so I assume this must be an error with the form at the url
http://www.cacert.org/index.php?id=11.

From the user:
I use a Macbook Pro running Mac OS 10.9.
I've been using the Google Chrome browser.
I've have tried opening the page using a vanilla configuration as well.
TagsNo tags attached.
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zarl

2014-04-17 09:41

reporter   ~0004738

Tested now on OS X 10.8.5 with a number of browsers using the test server (adress provided by INOPIAE), all failed to submit my message to "support"

- Firefox 28.0 and my standard ("mild paranoia") settings below didn't work:

Cookies
accepted from current domain during session (Prefs > Privacy)

JavaScript
with installed Ghostery (standard settings) and NoScript (all domains deleted from Whitelist)

>>> "send to support" leads to this message:
"Cookies oder JavaScript scheinen abgeschaltet zu sein. Fortsetzung nicht möglich."

- Safari 6.1.2
(this should be in almost mint condition since I usually ignore this application)

- Chrome Version 34.0.1847.116 (freshly installed) also leads to
"This seems like you have cookies or Javascript disabled, cannot continue."


There are no third party cookies involved, right?

zarl

2014-04-17 09:43

reporter   ~0004739

Same happens when I try "send to mailing list" in Firefox / Safari / Chrome

Issue History

Date Modified Username Field Change
2014-02-11 22:03 INOPIAE New Issue
2014-02-12 19:37 INOPIAE Description Updated
2014-04-17 09:41 zarl Note Added: 0004738
2014-04-17 09:43 zarl Note Added: 0004739