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IDProjectCategoryView StatusLast Update
0001460Main CAcert Websiteaccount administrationpublic2019-02-28 10:36
ReporterTedAssigned ToTed 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionopen 
Product Version 
Target VersionFixed in Version 
Summary0001460: Show mailserver error when creating new account
DescriptionWhen creating a new account, and the check of the mail address fails because of the mailserver not accepting the address. currently only "Failed to make a connection to the mail server" is shown as error message.

Showing the reason why the mailserver rejected the address would help in support to give some advise to the potential new member.

Until 0001288 the error line of the mailserver was shown if the check failed in the last "RCPT TO..." step. The commit 86c04b83870dc547fdcef25f91b1bc3b1de53619, which effectively removed the message, looks like this may have been accidentially due to copy/paste procedures.

The easiest solution of this issue would be to remove the lines 624 to 627 in the commit above. But when tackling this issue, maybe the error reporting could be improved in more situations...
Steps To ReproduceTry to create an account for an existing domain, not non existing account. Thesystem reports "Failed to make a connection to the mail server" but should mention something like "550 Requested action not taken: mailbox unavailable".
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Relationships

related to 0001288 closedNEOatNHNG Support STARTTLS when doing a ping mail 

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Issue History

Date Modified Username Field Change
2019-02-27 21:00 Ted New Issue
2019-02-27 21:00 Ted Assigned To => Ted
2019-02-27 21:00 Ted Relationship added related to 0001288