View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001588 | Blog | website content | public | 2026-05-07 20:05 | 2026-08-23 13:53 |
| Reporter | L10N | Assigned To | |||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | new | Resolution | open | ||
| Platform | Laptop | OS | Lubuntu | OS Version | 16.04 LTS |
| Summary | 0001588: No e-mails can be sent from cacert.org sender address | ||||
| Description | While sending an e-mail to an e-mail-address from a cacert.org sender address with an e-mail-programm, I get the followiing error message: ----------------------------------------------------------- Senden der Nachricht fehlgeschlagen. Fehler beim Senden der Nachricht: Der Mail-Server antwortete: <myname@cacert.org>: Sender address rejected: not owned by user myname. Bitte überprüfen Sie die E-Mail-Adresse des Empfängers "hisname@hisprovider.de" und wiederholen Sie den Vorgang. ----------------------------------------------------------- The same happens to all other e-mail addresses, even @cacert.org If there are more than one address in the e-mail, in the error message is shown only the first one. If I remove that one and try to send again, the next one is mentioned in the error message, etc. etc. Nota: Receiving works well. | ||||
| Steps To Reproduce | open thunderbird go to the cacert account create new e-mail send it | ||||
| Additional Information | mail programm: Thunderbird 115.18.0 (64-Bit) operating system: Lubuntu 16.04 LTS server: community.cacert.org Port 143 IMAP Time: The last e-mail I could send was on April 25, 2026, 01:00 The first e-mail I has to send from a not CAcert account was on May 1st 2025 10:10 | ||||
| Tags | e-mail, imap, list, mail | ||||
| Attached Files | |||||
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Today finally sending from cacert.org addresses worked again, but it was not possible to send e-mails to cacert.org-lists. See the following mailer daemon message: (for better understading: xxx@cacert.org is the owner of this list.) ================================================= This is the mail system at host email.cacert.org. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <cacert-committee-archive@lists.cacert.org>: host 10.0.10.2[10.0.10.2] said: 554 5.7.1 <xxx@cacert.org>: Sender address rejected: If you realy own this account you should be sending though the authenticated gateway http://wiki.cacert.org/wiki/CommunityEmail (in reply to RCPT TO command) Reporting-MTA: dns; email.cacert.org X-Postfix-Queue-ID: 776E02121A X-Postfix-Sender: rfc822; xxx@cacert.org Arrival-Date: Thu, 14 May 2026 09:11:22 +0200 (CEST) Final-Recipient: rfc822; cacert-committee-archive@lists.cacert.org Original-Recipient: rfc822;cacert-committee-archive@lists.cacert.org Action: failed Status: 5.7.1 Remote-MTA: dns; 10.0.10.2 Diagnostic-Code: smtp; 554 5.7.1 <xxx@cacert.org>: Sender address rejected: If you realy own this account you should be sending though the authenticated gateway http://wiki.cacert.org/wiki/CommunityEmail |
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it works again. |
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sending to lists.cacert.org addresses does still not work from an e-mail client. From the web form it does. |
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I can confirm this behavior. My guess is that CAcerts SPF record "v=spf1 a mx a:emailout.cacert.org a:secure.cacert.org a:www1.cacert.org a:ping.cacert.org ip4:213.154.225.230 ip6:2001:7b8:616:162:1::10 ip6:2001:7b8:616:28:50::11 -all" does not include the internal (IP) address of email.cacert.org, probably something like 10.0.10.xxx |
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It is now three month since note https://bugs.cacert.org/view.php?id=1588#c6360 and we can still not send e-mails from an cacert-e-mail-adress to a cacert mailing list. Every mail I answer e.g. o the support list goes to the sender, but the copy to the list, I have to copy paste to the sympa server and send it there a second time. This is just waist of time. This way, we will never find more people to give a hand. |
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The error is: "Sender address rejected: If you realy own this account you should be sending though the authenticated gateway http://wiki.cacert.org/wiki/CommunityEmail (in reply to RCPT TO command)" For all details see the complete mail from the mailer daemon: ================================================== Return-Path: <MAILER-DAEMON> Delivered-To: eruedin@cacert.org Received: by email.cacert.org (Postfix) id CA37623B22; Sun, 23 Aug 2026 15:41:34 +0200 (CEST) Date: Sun, 23 Aug 2026 15:41:34 +0200 (CEST) From: Mail Delivery System <MAILER-DAEMON@email.cacert.org> Subject: Undelivered Mail Returned to Sender To: eruedin@cacert.org Auto-Submitted: auto-replied MIME-Version: 1.0 Content-Type: multipart/report; report-type=delivery-status; boundary="5C12323B20.1787492494/email.cacert.org" Content-Transfer-Encoding: 8bit Message-Id: <20260823134134.CA37623B22@email.cacert.org> This is a MIME-encapsulated message. --5C12323B20.1787492494/email.cacert.org Content-Description: Notification Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 8bit This is the mail system at host email.cacert.org. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <cacert-support@lists.cacert.org>: host 10.0.10.2[10.0.10.2] said: 554 5.7.1 <eruedin@cacert.org>: Sender address rejected: If you realy own this account you should be sending though the authenticated gateway http://wiki.cacert.org/wiki/CommunityEmail (in reply to RCPT TO command) --5C12323B20.1787492494/email.cacert.org Content-Description: Delivery report Content-Type: message/delivery-status Reporting-MTA: dns; email.cacert.org X-Postfix-Queue-ID: 5C12323B20 X-Postfix-Sender: rfc822; eruedin@cacert.org Arrival-Date: Sun, 23 Aug 2026 15:41:29 +0200 (CEST) Final-Recipient: rfc822; cacert-support@lists.cacert.org Original-Recipient: rfc822;cacert-support@lists.cacert.org Action: failed Status: 5.7.1 Remote-MTA: dns; 10.0.10.2 Diagnostic-Code: smtp; 554 5.7.1 <eruedin@cacert.org>: Sender address rejected: If you realy own this account you should be sending though the authenticated gateway http://wiki.cacert.org/wiki/CommunityEmail --5C12323B20.1787492494/email.cacert.org Content-Description: Undelivered Message Content-Type: message/rfc822 Content-Transfer-Encoding: 8bit Return-Path: <eruedin@cacert.org> Received: from [192.168.178.23] (46-253-191-217.dynamic.monzoon.net [46.253.191.217]) (using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits) key-exchange x25519 server-signature RSA-PSS (4096 bits) server-digest SHA256) (No client certificate requested) (Authenticated sender: eruedin) by email.cacert.org (Postfix) with ESMTPSA id 5C12323B20; Sun, 23 Aug 2026 15:41:29 +0200 (CEST) Message-ID: <806c7e03-d6e2-4422-b640-7154b020782a@cacert.org> Date: Sun, 23 Aug 2026 15:41:33 +0200 MIME-Version: 1.0 User-Agent: Mozilla Thunderbird Subject: Re: [website form email]: URGENT: Renewal Failure To: cacert-support@lists.cacert.org, damf1@srcf.net References: <20260822213316.3E7052F226A9@www.cacert.org> Content-Language: de-CH From: "Etienne Ruedin (CAcert Inc.)" <eruedin@cacert.org> In-Reply-To: <20260822213316.3E7052F226A9@www.cacert.org> Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit Content Content Content Content Content Content Content Content Content Content Content Content Content Content Content Content Content Content Content Content Content Content Content Content -- _/_/_/_/_/_/_/_/ CAcert Inc. Clos Belmont 2 1208 Geneva Switzerland Donations IBAN CH02 0077 4010 3947 4420 0 --5C12323B20.1787492494/email.cacert.org-- |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2026-05-07 20:05 | L10N | New Issue | |
| 2026-05-07 20:05 | L10N | Tag Attached: e-mail | |
| 2026-05-07 20:05 | L10N | Tag Attached: imap | |
| 2026-05-07 20:05 | L10N | Tag Attached: mail | |
| 2026-05-07 20:05 | L10N | File Added: Thunderbird.png | |
| 2026-05-07 20:05 | L10N | File Added: Fehlermeldung.png | |
| 2026-05-07 20:06 | L10N | Description Updated | |
| 2026-05-14 07:18 | L10N | Note Added: 0006360 | |
| 2026-07-01 22:05 | L10N | Note Added: 0006364 | |
| 2026-08-02 09:46 | L10N | Note Added: 0006370 | |
| 2026-08-02 09:47 | L10N | Tag Attached: list | |
| 2026-08-02 10:05 | Ted | Note Added: 0006371 | |
| 2026-08-23 13:49 | L10N | Note Added: 0006378 | |
| 2026-08-23 13:53 | L10N | Note Added: 0006379 |