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IDProjectCategoryView StatusLast Update
0001553Main CAcert Websitecertificate issuingpublic2023-09-06 11:53
ReporterL10N Assigned Toegal  
PriorityurgentSeveritymajorReproducibilityhave not tried
Status newResolutionopen 
PlatformMain CAcert WebsiteOSN/AOS Versionstable
Summary0001553: renewing certificats stuck at pending for days
Description1. Renew a certificate seems to be stuck at "pending".
2. When I try to view the certificate, it is blank. It has been like this for a couple days.
3. Shows 0000-00-00 as expiring dates
4. if renewing process is interrupted, old certificates are no more shown.
Tagsblock, ca-cacert, certificates, issuing, pending, renew, server certificates, stuck
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L10N

2023-08-25 23:17

reporter   ~0006180

24.08.23 um 18:14 schrieb website-form@cacert.org:
> From: Mark Shiwram
> Email: mark@_____.com
> Subject: Certificate renewal stuck pending
>
> Message:
> Hello,
>
> I was attempting to renew the certificate for JIRA and it seems to be stuck at "pending". When I try to view the certificate, it is blank. It has been like this for a couple days.
cacert-error.png (31,077 bytes)   
cacert-error.png (31,077 bytes)   

L10N

2023-08-25 23:18

reporter   ~0006181

-------- Weitergeleitete Nachricht --------
Betreff: is CA cert dead ??
Datum: Sat, 26 Aug 2023 00:33:24 +0200
Von: Hagen Pelkner <hagen.pelkner@_______.net>
An: cacert-support@lists.cacert.org

Hello,

short question: Can I assume that CACert project is now dead.

My last attempt to renew my cert was in status 0000-00-00 since days. Today I deleted the renew process, and CACert now doesn't even know my certificate from the last X years. (up to "now" my old Certs shown, but no longer yet )

So I have to look for something else? (a another authority to create certs)

Bad, but okay was free since years, but still I'm confused

BR
Hagen

L10N

2023-08-25 23:19

reporter   ~0006182

Am 25.08.23 um 10:21 schrieb website-form@cacert.org:
> From: Ingo Gastmann
> Email: ssladmin@____.de
> Subject: Server-Zertifikat wird nicht erneuet
>
> Message:
> Hallo,
>
> mein Server-Zertifikat wird nicht erneuert.
> Seit ca. 2 Wochen warte ich auf die Erneuerung meines Zertifikat.
> Bitte mal prüfen, was die Ursache ist.
> Vielen Dank
> und Grüße
> Ingo Gastmann

L10N

2023-08-25 23:21

reporter   ~0006183

Translation from german to english:

> Subject: Server certificate is not renewed
>
> Message:
> Hello,
>
> My server certificate is not renewed.
> I have been waiting for the renewal of my certificate for about 2 weeks.
> Please check what the cause is.
> Thank you very much
> and greetings
> Ingo Gastmann

L10N

2023-08-26 15:00

reporter   ~0006184

Am 26.08.23 um 16:16 schrieb Mark Shiwram:
> This is all I see when I open the certificate (see screenshot below).
Cert-empty.png (44,223 bytes)   
Cert-empty.png (44,223 bytes)   

Issue History

Date Modified Username Field Change
2023-08-25 23:15 L10N New Issue
2023-08-25 23:17 L10N Note Added: 0006180
2023-08-25 23:17 L10N File Added: cacert-error.png
2023-08-25 23:18 L10N Note Added: 0006181
2023-08-25 23:19 L10N Note Added: 0006182
2023-08-25 23:21 L10N Note Added: 0006183
2023-08-25 23:23 L10N Tag Attached: certificates
2023-08-25 23:23 L10N Tag Attached: issuing
2023-08-25 23:23 L10N Tag Attached: renew
2023-08-25 23:23 L10N Tag Attached: ca-cacert
2023-08-25 23:23 L10N Tag Attached: server certificates
2023-08-25 23:23 L10N Tag Attached: pending
2023-08-25 23:23 L10N Tag Attached: stuck
2023-08-25 23:23 L10N Tag Attached: block
2023-08-25 23:28 L10N Description Updated
2023-08-25 23:29 L10N Description Updated
2023-08-26 15:00 L10N Note Added: 0006184
2023-08-26 15:00 L10N File Added: Cert-empty.png
2023-09-06 11:53 bdmc Assigned To => egal