View Issue Details

IDProjectCategoryView StatusLast Update
0001567Main CAcert Websitewebsite contentpublic2024-10-05 07:30
Reporterjandd Assigned Tojandd  
PriorityhighSeveritymajorReproducibilityalways
Status needs workResolutionopen 
Summary0001567: Fix banking details on the main website
Descriptionremove Paypal links
show the current bank account information

alex info
1. Remove both Paypal links as they lead to numerous errors and damage reputation of CAcert
2. Change text for bank transfer below paypal links as text advises only Australian residents to use bank transfer
3. Add IBAN + BIC for bank account above existing SWIFT code if possible
4. Check if SWIFT code is correct, looks like being for Australian bank account which should be changed too, or maybe temporarily remove it too
TagsNo tags attached.
Reviewed by
Test Instructions

Relationships

duplicate of 0001565 new Main CAcert Website Remove all Paypal links 
related to 0001454 needs review & testing Main CAcert Website Revise Password Reset page to reduce repayments 
related to 0001568 needs workjandd Community.cacert.org Add link to community centre to main page 

Activities

alex

2024-09-28 22:45

reporter   ~0006251

www.cacert.org-paypal.jpg (128,496 bytes)   
www.cacert.org-paypal.jpg (128,496 bytes)   

alex

2024-09-28 22:52

reporter   ~0006252

1. Remove both Paypal links as they lead to numerous errors and damage reputation of CAcert
2. Change text for bank transfer below paypal links as text advises only Australian residents to use bank transfer
3. Add IBAN + BIC for bank account above existing SWIFT code if possible
4. Check if SWIFT code is correct
www.cacert.org-paypal-2.jpg (128,496 bytes)   
www.cacert.org-paypal-2.jpg (128,496 bytes)   

jandd

2024-09-29 08:17

administrator   ~0006253

Recent posts on https://blog.cacert.org/ contain "Are you so enthusiastic that you want to help out yourself? Read here what opportunities are available to you! Or how you can cover the operating costs with a small donation of €10: https://paylink.conotoxia.com/t3A15JkVVW or IBAN CH02 0077 4010 3947 4420 0"

https://wiki.cacert.org/engagement#FAQ contains: "What is CAcert's bank account?
IBAN CH02 0077 4010 3947 4420 0 (CHF, EUR, USD and other currencies)
Graubündner Kantonalbank, Chur
BIC (SWIFT) GRKBCH2270A
for credit cards and similar services, see https://blog.cacert.org/2023/12/donations-%E2%86%90%E2%86%93%E2%86%92-spenden/"

I asked secretary (Etienne) about his opinion whether we should keep the Australian bank account information on the Website or not.

L10N

2024-09-30 21:19

reporter   ~0006256

I would create a small table for the different payment regions - even without a frame. Possibly with three columns - the third empty for later, e.g. USA?
cacert.jpg (58,602 bytes)   
cacert.jpg (58,602 bytes)   

jandd

2024-09-30 21:47

administrator   ~0006257

ok, I'll implement this change

jandd

2024-10-01 09:40

administrator   ~0006259

We currently have Paypal links in the following places

https://secure.cacert.org/index.php -> Start page with Paypal and Westpac information
https://secure.cacert.org/index.php?id=5 -> lost password reset option with Paypal ... is this even possible at the moment?
https://secure.cacert.org/index.php?id=13 -> separate donations page
https://secure.cacert.org/index.php?id=21 -> payment information for members

I think we should consolidate this into a single place. We need to decide what to do about the paid password reset option. It would be beneficial to also check in other places (Wiki, blog, ... maybe more?) whether there is old information and who could correct it.

Blog seems to have the most recent information from my point of view.

jandd

2024-10-01 09:57

administrator   ~0006260

Last edited: 2024-10-01 09:57

https://wiki.cacert.org/?action=fullsearch&context=180&value=paypal&fullsearch=Text reveals many pages that may or may not need rework by someone™

bdmc

2024-10-01 16:27

developer   ~0006262

Last edited: 2024-10-01 16:28

I may be able to get to this in the coming weekend. ( code side, not wiki )

jandd

2024-10-02 13:06

administrator   ~0006263

@alkas @L10N could you please answer the questions in https://bugs.cacert.org/view.php?id=1567#c6259 so that we can start with the implementation of a fix?

alkas

2024-10-02 14:56

manager   ~0006264

Page https://secure.cacert.org/index.php -> Start page with Paypal and Westpac information - 1st pictured link doesn't work, 2nd works, PayPal is mentioned in both
Page https://secure.cacert.org/index.php?id=5 -> lost password reset option with Paypal ... pictured link, doesn't work, PayPal reports an error
Page https://secure.cacert.org/index.php?id=13 -> separate donations page - pictured link, works, PayPal
Page https://secure.cacert.org/index.php?id=21 -> payment information for members - 1st button Paypal reports error, 2nd button: PayPal wants to pay 10€
Wiki many refs, types: a) many references of the name "PayPal" in text; links to secure.cacert.org, b) link to https://www.paypal.com/au/help and https://www.paypal.com/de/webapps/mpp/ua/privacy-full ; c) link to paypal@cacert.org, paypal+swiss@c.o, paypal+europe@c.o; d) links in https://wiki.cacert.org/Brain/CAcertInc/Committee/MeetingAgendasAndMinutes/2023-09-07/ClawbackAction

jandd

2024-10-02 16:30

administrator   ~0006265

@alkas thanks for gathering the information (again?) can you answer whether this lost password reset with Paypal has been supported/used in recent years? I tend to remove this option completely or replace it with a different payment option (which one?) as Paypal should not be used anymore as far as I understood.

alkas

2024-10-02 20:34

manager   ~0006266

Please see https://wiki.cacert.org/Software/Assessment/20110920-S-A-MiniTOP?highlight=%28password%29%7C%28reset%29%7C%28PayPal%29
and you will find the sentence "password reset w/ Assurance replaces pwd reset thru paypal";
and PayPal is mentioned in articles where concerns with paying 15€ in some cases;
I never met such case except when the user notified me that he has paid 15€ some way (possibly PayPal and stated a paying number from PayPal), evrytime I believed them;
in present, I give them clues for they can use the standard method via CAcert website.

L10N

2024-10-02 23:15

reporter   ~0006267

I cleaned the wiki some months ago. Most of the remaining are pages of arbitration and minutes.

L10N

2024-10-02 23:19

reporter   ~0006268

A single location is good for me. Perhaps this can then be embeded into the other sites?

jandd

2024-10-03 11:08

administrator   ~0006269

To summarize the discussion so far:

- we want to remove all links to Paypal
- we want to show both the Swiss SEPA bank acount as well as the Westpac account in a small table or similar representation
- we want a single file with the banking information that is included at the other locations
- we remove the option to reset a password via Paypal and point to https://wiki.cacert.org/FAQ/LostPasswordOrAccount instead
- system support for password recovery with assurance as written in https://wiki.cacert.org/Support/PasswordRecoverywithAssurance (under Part II - Procedure w/ System integration) is not part of the fix implementation, but a new feature that will come later

@L10N @alkas is this summary correct? If you agree I would implement these changes

alex

2024-10-03 13:20

reporter   ~0006271

@jandd wrote:
> can you answer whether this lost password reset with Paypal has been supported/used in recent years?

it was used - the question is if in "recent" years (whatever "recent" actually means). I think more than 10 years ago and also hinted to users on fairs that they should use this option.

> I tend to remove this option completely or replace it with a different payment option (which one?) as Paypal should not be used anymore as far as I understood.

agreed.

> - we want to remove all links to Paypal
> - we want to show both the Swiss SEPA bank acount as well as the Westpac account in a small table or similar representation
> - we want a single file with the banking information that is included at the other locations
> - we remove the option to reset a password via Paypal and point to https://wiki.cacert.org/FAQ/LostPasswordOrAccount instead
> - system support for password recovery with assurance as written in https://wiki.cacert.org/Support/PasswordRecoverywithAssurance (under Part II - Procedure w/ System integration) is not part of the fix implementation, but a new feature that will come later

nodded.

alex

2024-10-03 13:29

reporter   ~0006272

After having removed Paypal with this bug we could also close https://bugs.cacert.org/view.php?id=1565 because it described removing Paypal by L10N as well.

alkas

2024-10-03 16:23

manager   ~0006273

I agree with the summary in 006269 and again remind this:
https://wiki.cacert.org/Software/Assessment/20110920-S-A-MiniTOP?highlight=%28password%29%7C%28reset%29%7C%28PayPal%29
this document is from yea 2011 (!) contains: "password reset w/ Assurance replaces pwd reset thru paypal"
so as concerns me, the pw reset w/PayPal is removed back in the year 2011(0920) !

NoSubstitute

2024-10-05 07:30

updater   ~0006275

I too agree that it seems "pw reset w paypal" is an old and not current method, and should not be used anymore, and anywhere it is written, it should either be commented that it's not a valid method anymore, or simply removed, perhaps only be kept in some minutes where it was talked about, no not in any places where it is discussed "how to reset password".

Issue History

Date Modified Username Field Change
2024-09-28 18:59 jandd New Issue
2024-09-28 22:45 alex Note Added: 0006251
2024-09-28 22:45 alex File Added: www.cacert.org-paypal.jpg
2024-09-28 22:52 alex Note Added: 0006252
2024-09-28 22:52 alex File Added: www.cacert.org-paypal-2.jpg
2024-09-28 22:52 alex File Added: result-of-first-paypal-link-with-50aud-preselected.jpg
2024-09-28 22:52 alex File Added: result-of-first-paypal-link-2nd-try.jpg
2024-09-28 22:52 alex File Added: result-of-first-paypal-link-3rd-try.jpg
2024-09-28 22:52 alex File Added: result-of-second-paypal-link-without-preselected-amount.jpg
2024-09-28 22:52 alex File Added: result-of-second-paypal-link-after-enter-amount.jpg
2024-09-28 22:56 alex Description Updated
2024-09-29 08:17 jandd Summary Fxi banking details on the main website => Fix banking details on the main website
2024-09-29 08:17 jandd Note Added: 0006253
2024-09-30 21:19 L10N Note Added: 0006256
2024-09-30 21:19 L10N File Added: cacert.jpg
2024-09-30 21:47 jandd Note Added: 0006257
2024-09-30 21:47 jandd Assigned To => jandd
2024-09-30 21:47 jandd Status new => needs work
2024-10-01 09:40 jandd Note Added: 0006259
2024-10-01 09:57 jandd Note Added: 0006260
2024-10-01 09:57 jandd Note Edited: 0006260
2024-10-01 16:27 bdmc Note Added: 0006262
2024-10-01 16:28 bdmc Note Edited: 0006262
2024-10-02 13:06 jandd Note Added: 0006263
2024-10-02 14:56 alkas Note Added: 0006264
2024-10-02 16:30 jandd Note Added: 0006265
2024-10-02 20:34 alkas Note Added: 0006266
2024-10-02 23:15 L10N Note Added: 0006267
2024-10-02 23:19 L10N Note Added: 0006268
2024-10-02 23:25 L10N Relationship added related to 0001568
2024-10-03 11:08 jandd Note Added: 0006269
2024-10-03 13:20 alex Note Added: 0006271
2024-10-03 13:29 alex Note Added: 0006272
2024-10-03 16:23 alkas Note Added: 0006273
2024-10-03 21:05 L10N Relationship added duplicate of 0001565
2024-10-03 21:52 L10N Relationship added related to 0001454
2024-10-05 07:30 NoSubstitute Note Added: 0006275