View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000846 | Main CAcert Website | website content | public | 2010-08-18 15:33 | 2013-01-12 20:18 |
| Reporter | Uli60 | Assigned To | Ted | ||
| Priority | normal | Severity | tweak | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Fixed in Version | 2011 Q4 | ||||
| Summary | 0000846: Better guidance of bonafide members in Join Form about Suffixes they doesn't have in their ID doxs (a20100207.2) | ||||
| Description | This problem is a recurring problem that results in an increased count of dispute filings and therefor Arbitration cases. This has been discovered in Arbitration case: https://wiki.cacert.org/Arbitrations/a20100207.2 Bonafide members assumes incorrectly, they can enter titles as found on the wikipedia link. Starting with assurances, unexperienced Assurers still not notice the addtl. Suffix, so the user runs into a problem, that he cannot later correct the wrong entered suffix in his account because unexperienced assurers just transfered assurance points over the account. To get this problem fixed from several sides, one is to better Guidance in the online Join Form * To prevent such problems with Suffixes in the future, Software Developers should update the online Join Form to reflect this simple rule: * Possible variations can be: * Add a header section like Password guidance onto the Online Form to guide the bonafide members in filling the several name parts into the form fields and to prevent suffixes that cannot be read in at least ID doc to be entered into the form * Sample: Entering names: Only add names and name parts (also suffixes) that can be read in at least one ID doc * Expand the description text below the Suffix field to * Sample: Suffix (optional) / Please only write Name Suffixes into this field that can be verified by at least one ID doc | ||||
| Tags | No tags attached. | ||||
| Reviewed by | Ted, NEOatNHNG | ||||
| Test Instructions | |||||
| has duplicate | 0000874 | closed | edgarwahn | add descriptive help text to "Join CAcert" |
| has duplicate | 0000371 | needs work | Suffix usage | |
| related to | 0000914 | needs feedback | INOPIAE | Information about Practice on Name while entering an Assurance |
| related to | 0000912 | needs feedback | Uli60 | Language driven notification hints on name rules on join form |
| related to | 0000875 | needs review | NEOatNHNG | In german register routine the error message is in english |
| related to | 0001100 | needs work | findings from David |
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alternate solution: on verification phase test if field suffix is not empty If there is some content, ask the user, if the content is also readable in at least one ID doc he will present potential assurers ? Yes -> continue No -> removal of Suffix content |
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The phrase "suffix" in German has a differnt meaning than in English. For the German translingo it is better interpreted as "Titel, Akademischer Grad" "title academic degree". This would at least straighten out the mess for the german community as only a few acadimic degrees are placed in offical documents. |
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comment on (0001734) default language is english on CAcert main website. I assume, that most people probably doesn't switch the language setting to their related language before creating their account. |
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eg https://www.cacert.org/index.php?id=1 https://cacert1.it-sls.de/index.php?id=1 => /pages/index/1.php link to https://wiki.cacert.org/FAQ/HowToEnterNamesInJoinForm |
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/pages/index/1.php add column 3 in join table form changed link from suffix to wiki page |
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Created branch bug-846, merged into master and pushed to the testsystem |
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1st review done, fixed a typo, otherwise acceptable. For my curiosity, why is the link to Wikipedia on name suffixes removed? |
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First quick test, opened the "Join" page, looks ok, link works. Wouldn't it be better to do the link without protocl spec (//wiki.cacert.otg/... instead of http://wiki.cacert.org/...)? |
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According to mail communication with Uli I removed the "http:" protocol from both links on the join page. Checked in to bug-846, merged to master and installed on Testsystem. |
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On the https://cacert1.it-sls.de/index.php?id=1 and https://secure1.it-sls.de/index.php?id=1 join page the link to the wiki is visible and opens in a new tab https://wiki.cacert.org/FAQ/HowToEnterNamesInJoinForm => ok |
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join new member link in box right the name fields https://wiki.cacert.org/FAQ/HowToEnterNamesInJoinForm jumps to wiki page => ok adding new user finishing - go to ca-mgr1 - got email link => ok pasted link - executed link account created. => ok logged in to new account => ok my details - my points You have made 0 assurances which ranks you as the 0000168 top assurer. Your Assurance Points ID Date Who Points Location Method Total Points: 0 Assurance Points You Issued ID Date Who Points Location Method Total Points Issued: 0 15.php (new calculation) Assurer Ranking You have made 0 assurances which ranks you as the 0000053 top assurer. You have received 0 assurances which ranks you as the #213 top assuree. Summary of your Points Description Points Countable Points Remark Assurance Points you received 0 0 Total Experience Points by Assurance 0 0 Total Experience Points (other ways) 0 0 Total Points 0 You need 100 assurance points and the passed CATS-Test to be an Assurer Assurance Points You Issued ID Date Who Points Location Method Experience Points Total Points Issued: 0 Total Experience Points: Your Assurance Points ID Date Who Points Location Method Experience Points Total Assurance Points: 0 Total Experience Points: => all ok |
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I have reviewed the changes but have noted a few errors/ugliness. I have corrected them and put the changes on the test server. Please rereview and test. |
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Join form displays: "A proper password wouldn't match your name or email at all, it contains at least 1 lower case letter, 1 upper case letter, a number, white space and a misc symbol. You get additional security for being over 15 characters and a second additional point for having it over 30. The system starts reducing security if you include any section of your name, or password or email address or if it matches a word from the english dictionary... Note: White spaces at the beginning and end of a password will be removed." whats about the whitespace requirement fore the password ?!? Shouldn't this be removed ?!? The link right the name fields links to https://wiki.cacert.org/FAQ/HowToEnterNamesInJoinForm -> ok link pressed opens new tab and ends on the defined and existing wiki page user account bug846.user2@wiamail created login to seperate window with admin account search for user bug846.user2@wiamail displays user account (related to new added advanced features from bug#794, 0000882, 0000975) Account State: Account inconsistency: Users record verified not set => ok Email record hash not unset => ok code: 18 => ok Account inconsistency can cause problems in daily account operations and needs to be fixed manually through arbitration/critical team. => ok login to ca-mgr1 with bug846.user2@wiamail check mail: pick up confirmation code verify email login to testserver with bug846.user2@wiamail success my points (10.php) -> 0 assurance points => ok -> 0 experience points => ok new calculation (15.php) all 0 -> ok text -> You need 100 assurance points and the passed CATS-Test to be an Assurer => ok Assurer Ranking You have made 0 assurances which ranks you as the 0000057 top assurer. You have received 0 assurances which ranks you as the 0000225 top assuree. => ok login with admin account search bug846.user2@wiamail Account State -> clean => ok |
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on join form the link to thet wiki https://wiki.cacert.org/FAQ/HowToEnterNamesInJoinForm works. => ok |
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tested by 2, test finished needs 2nd review + deploy |
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Reminder sent to: Ted Ted, could you please review the changes I made on top of the ones you already reviewed? The http: was readded in one place in the last commit because this URL is actually displayed inline in the page as text not as a href and some users might not know that something starting with // might actually be a URL Thanks. |
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0000846:0002356 it is removed because the article describes all kinds of suffixes and people put it in there even if they didn't had a document to prove that suffix. |
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Reviewed changes again and sent patch request to critical admins. |
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The patch has been applied to the production server on October 21, 2011. See also: https://lists.cacert.org/wws/arc/cacert-systemlog/2011-10/msg00010.html |
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More than 3 month fixed and no complaints |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2010-08-18 15:33 | Uli60 | New Issue | |
| 2010-08-18 16:38 | Uli60 | Note Added: 0001669 | |
| 2010-10-05 09:46 | edgarwahn | Relationship added | has duplicate 0000874 |
| 2010-10-06 18:17 | INOPIAE | Note Added: 0001734 | |
| 2010-10-07 13:40 | Uli60 | Relationship added | has duplicate 0000371 |
| 2010-11-16 23:21 | Uli60 | Note Added: 0001787 | |
| 2011-03-16 16:37 | Uli60 | Relationship added | related to 0000914 |
| 2011-03-16 16:38 | Uli60 | Relationship added | related to 0000912 |
| 2011-03-16 16:39 | Uli60 | Relationship added | related to 0000875 |
| 2011-08-15 12:52 | Uli60 | Note Added: 0002294 | |
| 2011-08-15 18:12 | Uli60 | File Added: 1.php | |
| 2011-08-15 18:12 | Uli60 | Assigned To | => Uli60 |
| 2011-08-15 18:13 | Uli60 | Note Added: 0002296 | |
| 2011-08-15 18:13 | Uli60 | Status | new => fix available |
| 2011-08-27 21:22 | Ted | Assigned To | Uli60 => Ted |
| 2011-08-27 21:38 | Ted | Note Added: 0002355 | |
| 2011-08-27 21:40 | Source_changeset_attached | => cacert-devel master b20c9a2b | |
| 2011-08-27 21:40 | Ted | Reviewed by | => Ted |
| 2011-08-27 21:40 | Ted | Note Added: 0002356 | |
| 2011-08-27 21:40 | Ted | Assigned To | Ted => |
| 2011-08-27 21:40 | Ted | Status | fix available => needs review & testing |
| 2011-08-27 21:45 | Ted | Note Added: 0002357 | |
| 2011-08-29 18:55 | Source_changeset_attached | => cacert-devel master 9ded0add | |
| 2011-08-29 18:55 | Source_changeset_attached | => cacert-devel master 86e8fb9f | |
| 2011-08-29 19:00 | Ted | Note Added: 0002358 | |
| 2011-08-30 21:17 | INOPIAE | Note Added: 0002364 | |
| 2011-08-30 22:43 | Uli60 | Note Added: 0002371 | |
| 2011-08-30 22:43 | Uli60 | Assigned To | => Uli60 |
| 2011-08-30 22:43 | Uli60 | Status | needs review & testing => needs review |
| 2011-09-13 21:45 | NEOatNHNG | Source_changeset_attached | => cacert-devel master 287344df |
| 2011-09-13 21:45 | NEOatNHNG | Source_changeset_attached | => cacert-devel master 3ee5e7ec |
| 2011-09-13 22:25 | NEOatNHNG | Source_changeset_attached | => cacert-devel master 5f7c0a1d |
| 2011-09-13 22:25 | NEOatNHNG | Source_changeset_attached | => cacert-devel master b896a137 |
| 2011-09-13 23:52 | NEOatNHNG | Note Added: 0002429 | |
| 2011-09-13 23:52 | NEOatNHNG | Status | needs review => needs review & testing |
| 2011-09-13 23:52 | NEOatNHNG | Reviewed by | Ted => NEOatNHNG |
| 2011-09-24 19:03 | Uli60 | Note Added: 0002499 | |
| 2011-09-24 19:05 | Uli60 | Note Edited: 0002499 | |
| 2011-09-27 08:20 | INOPIAE | Note Edited: 0002499 | |
| 2011-09-27 08:41 | INOPIAE | Note Added: 0002529 | |
| 2011-09-27 18:37 | Uli60 | Note Added: 0002536 | |
| 2011-09-27 18:37 | Uli60 | Status | needs review & testing => ready to deploy |
| 2011-09-27 23:12 | NEOatNHNG | Source_changeset_attached | => cacert-devel testserver a746f69e |
| 2011-09-27 23:12 | Source_changeset_attached | => cacert-devel testserver 1d048946 | |
| 2011-09-27 23:12 | Source_changeset_attached | => cacert-devel testserver 235788db | |
| 2011-10-20 17:36 | NEOatNHNG | Assigned To | Uli60 => Ted |
| 2011-10-20 17:43 | NEOatNHNG | Note Added: 0002613 | |
| 2011-10-20 17:50 | NEOatNHNG | Note Added: 0002614 | |
| 2011-10-20 17:51 | NEOatNHNG | Note Edited: 0002614 | |
| 2011-10-20 17:53 | NEOatNHNG | Note Edited: 0002614 | |
| 2011-10-20 21:16 | Ted | Reviewed by | NEOatNHNG => Ted, NEOatNHNG |
| 2011-10-20 21:16 | Ted | Note Added: 0002621 | |
| 2011-10-20 21:25 | Ted | Source_changeset_attached | => cacert-devel release df07bc8d |
| 2011-10-21 11:13 | wytze | Note Added: 0002622 | |
| 2011-10-21 11:13 | wytze | Status | ready to deploy => solved? |
| 2011-10-21 11:13 | wytze | Resolution | open => fixed |
| 2012-12-21 05:00 | Werner Dworak | Note Added: 0003508 | |
| 2012-12-21 05:00 | Werner Dworak | Status | solved? => closed |
| 2013-01-08 06:43 | Werner Dworak | Relationship added | related to 0001100 |
| 2013-01-12 20:18 | Werner Dworak | Fixed in Version | => 2011 Q4 |
