View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0001502||Main CAcert Website||web of trust||public||2021-01-13 16:05||2021-01-13 16:05|
|Product Version||2015 Q3|
|Summary||0001502: Website CAcert.org should be more user friendly|
|Description||Many question for Support team concern few problems.|
#1 - a common user is trying to get a client certificate e. g. for e-mail security. When s/he uses browsers like Firefox, Chrome, Edge, Safari etc,, s/he sees the following error message (roughly): No valid CSR received. Try another browser. The Wiki articles exist with solutions of just this. Will it be possible to add a link to the specific Wiki article?
The most frequent questions to Support:
. My browser is unable to create and submit CSR, (Wiki: https://wiki.cacert.org/HowTo/ClientCertCreate4)
- I am unable to renew my certificate (Wiki: https://wiki.cacert.org/FAQ/CertificateRenewal)
- My system reports the private key needed, where to find it (Wiki: https://wiki.cacert.org/FAQ/MissingPrivateKey)
- How to convert binary P10 formatted CSR to Base64 format (Wiki: https://wiki.cacert.org/HowTo/CertP10toBase64Coding)
- Digital signing of documents (e.g. Wiki: https://wiki.cacert.org/AdobeReader and more)
...and several other.
|Steps To Reproduce||Try to make a client cert via Firefox browser. Look at the error message. The Wiki articles solving this are https://wiki.cacert.org/FAQ/Keygen, and https://wiki.cacert.org/HowTo/ClientCertCreate4|
|Tags||browser, Wiki, WoT|