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IDProjectCategoryView StatusLast Update
0001502Main CAcert Websiteweb of trustpublic2021-01-13 16:05
Reporteralkas Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status newResolutionopen 
PlatformDefaultOSany 
Product Version2015 Q3 
Summary0001502: Website CAcert.org should be more user friendly
DescriptionMany question for Support team concern few problems.
#1 - a common user is trying to get a client certificate e. g. for e-mail security. When s/he uses browsers like Firefox, Chrome, Edge, Safari etc,, s/he sees the following error message (roughly): No valid CSR received. Try another browser. The Wiki articles exist with solutions of just this. Will it be possible to add a link to the specific Wiki article?

The most frequent questions to Support:
. My browser is unable to create and submit CSR, (Wiki: https://wiki.cacert.org/HowTo/ClientCertCreate4)
- I am unable to renew my certificate (Wiki: https://wiki.cacert.org/FAQ/CertificateRenewal)
- My system reports the private key needed, where to find it (Wiki: https://wiki.cacert.org/FAQ/MissingPrivateKey)
- How to convert binary P10 formatted CSR to Base64 format (Wiki: https://wiki.cacert.org/HowTo/CertP10toBase64Coding)
- Digital signing of documents (e.g. Wiki: https://wiki.cacert.org/AdobeReader and more)
...and several other.
Steps To ReproduceTry to make a client cert via Firefox browser. Look at the error message. The Wiki articles solving this are https://wiki.cacert.org/FAQ/Keygen, and https://wiki.cacert.org/HowTo/ClientCertCreate4
Tagsbrowser, Wiki, WoT
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Issue History

Date Modified Username Field Change
2021-01-13 16:05 alkas New Issue
2021-01-13 16:05 alkas Tag Attached: browser
2021-01-13 16:05 alkas Tag Attached: Wiki
2021-01-13 16:05 alkas Tag Attached: WoT